Addiction: Frequently Asked Questions

Everything You Want to Know About Addiction

FAQ
1. Do You Do Detox?

Yes, we do detox as a part of our treatment program. Our medically driven program is designed to produce the best outcomes for our patients. A dedicated medical team overseen by our Medical Director and Psychiatric Nurse Practitioner manage the design and implementation of this process individually for each one of our patients. We find that if medical detoxification is necessary, the patient has a better chance of recovery if they participate in a full continuum of care following detox.

2. What Insurance Do You Take?

For over 35 years we have been an In Network Treatment Provider with most every major insurance plan. This is an important distinction as you search for a treatment center for you or a loved one. Many of the “bad actors” that you read about in the treatment industry these days are not “In Network” with your insurance company. They tell you that they “accept” or will “take” that type of insurance but charge your insurance company exorbitant rates “out of network” – leaving you with a large out of pocket responsibility. Be especially wary if the treatment provider isn’t discussing that out of pocket responsibility with you as they may be committing insurance fraud. We’d be happy to check your insurance benefits and our trained, experienced staff will clearly walk you through the insurance coverage of your specific plan.

3. What Do We Do if We Don’t Have Insurance?

We have payment plans depending on your individual situation. Our experienced staff would be happy to help discuss how a payment might work for you.

4. What Is The Process For An Assessment?

It generally last 1 – 1 ½ hours. It is similar to a doctor’s appointment in that there is initial paperwork to fill out. Then the person meets with a counselor. You will leave with some answers and a recommendation on next steps to take. The results are confidential by law and the assessment is provided free of charge. We will do a urinalysis as a part of the assessment which can be billed to insurance or you can pay the $61 fee at the time of your appointment.

5. What If My Loved One is Resistant to Go for An Assessment Or Treatment?

We offer Intervention classes weekly at our Kirkland Inpatient, Tacoma and Renton offices for people concerned about a loved ones use. It is an education class designed to answer all of your questions about what to do when someone you love is resistant to help. It is free, you just show up and one of our trained, caring staff will be there to help you.

6. Do You Treat Co-Occurring Disorders?

Yes. We are a co- occurring capable program. As part of the assessment process, we make the determination if our program will be the proper placement for you or your loved one. Other diagnosis, special needs or extenuating circumstances should be discussed with our counseling team, and they will work with other professionals to make the best plan.

7. What Is Your Success Rate?

90% of our patients report being satisfied with our services and would refer friends and loved ones for help. Abstinence rates vary based on several things, including level of care being discussed and patient population. An average of 65% of patients are sober one year later and the number is as high as 80% if they complete primary care, continuing care and follow their individual recovery plan.

Talk to someone who understands